Pinnacle CEO To Be Inducted In Convenience Store News Hall Of Fame

Bob Johnson - CEO of Pinnacle

Jersey City, NJ, May 2, 2016 – Bob Johnson, founder and CEO of The Pinnacle Corporation, the leading supplier of automation technology to the convenience retail and petroleum industries, is one of the two 2016 inductees into the Convenience Store News Hall of Fame.

The newest Hall of Famers, along with the 2016 Convenience Store News Retailer Executive of the Year winner (who were announced May 2), will be honored at a gala banquet and induction ceremony this fall in Tulsa, OK., hometown to Chet Cadieux,  president and CEO of QuickTrip Corp. and fellow inductee into the Hall of Fame.

Over the past 29 years, the Convenience Store News Hall of Fame has recognized convenience store industry pioneers and innovators from retailer and supplier companies of all sizes. The Pinnacle Corporation is honored to join this esteemed group and congratulates Bob Johnson on this achievement.

Contact Information

Adam Mitchell
The Pinnacle Corporation
1-817-795-5555 ext. 258
amitchell@pinncorp.com

Letter From The President: Welcome To Pinnacle’s Inside Perspective

Drew Mize - President, Pinnacle Corporation

Drew Mize, President Pinnacle Corporation

DALLAS, TX – The first edition of Inside Perspective will be emailed in early May. Inside Perspective is Pinnacle’s new monthly newsletter aimed to keep you up to date on key developments within the industry, recent Pinnacle solutions’ enhancements, and upcoming events. This new, digital-only format newsletter does not replace the printed Perspective. We will continue to publish the more comprehensive Perspective publication during the Fall and Spring tradeshow seasons; look forward to the Inside Perspective augmenting that publication as a more frequent touchpoint.

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Pinnacle Announces Partnership With Nolan Business Solutions

ARLINGTON, Texas, April 19, 2016 — The Pinnacle Corporation, the leading supplier of automation technology to the convenience retail and petroleum industries, announced a partnership with Nolan Business Solutions (Nolan) to become a reseller of Nolan’s InterCompany Postings® and Advanced Bank Reconciliation® modules; enhancing integration with Microsoft Dynamics GP through Pinnacle Fuel Smart® and Auditor®.

Nolan Business Solutions is a global Microsoft Dynamics GP ISV and has been since 1989 with offices in North America, the UK and Australia. The Nolan solutions provide advanced functionality for Microsoft Dynamics GP, specializing in streamlining the bank reconciliation process and intercompany transactions. Nolan is an industry leader in these areas with a high degree of expertise and experience.

“We are thrilled to enter into this strategic partnership with Pinnacle and look forward to the opportunities this will bring to our mutual clients.”- Kim Haythornthwaite, General Manager Nolan Business Solutions.

Pinnacle’s customers using Fuel Smart, the industry leader in fuel inventory management, and Auditor, the retail accounting solution designed with c-stores in mind, will find the addition of the Nolan features allow them to have the data and tools they need to make existing processes easier and more efficient. The automated and consolidated features of Advanced Bank Reconciliation for Dynamics GP make reconciliation a much easier task. InterCompany Postings integration with Dynamics GP improves the purchase process by providing immediate updates and visibility within destination accounts.

“We are happy to have Nolan join our diverse list of strategic business partners. By adding the Nolan Business Solutions modules to our existing dynamic and feature-rich accounting management offerings, we are providing Pinnacle clients more flexibility and control to efficiently and seamlessly manage their business processes.”- Melissa Fox Hadley, Director of Product Management Pinnacle Corporation.

About Pinnacle

The Pinnacle Corporation is a leader in the automation technology industry, focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

About Nolan

Nolan Business Solutions (www.nolanbusinesssolutions.com) is a unique Microsoft Dynamics GP ISV and NetSuite solution provider with the ability to deliver effective GP and Netsuite enhancements, as well as full cloud installations for Netsuite.

Contact Information

Adam Mitchell
Marketing Manager
The Pinnacle Corporation
1-817-795-5555 ext. 258
amitchell@pinncorp.com

Pinnacle promotes Drew Mize to President

DrewMize2013

ARLINGTON, Texas, February 29, 2016 ‐‐ The Pinnacle Corporation, the leading supplier of automation technology to the convenience retail and petroleum industries, announced the promotion of Drew Mize to President.

”It’s a pleasure to have worked with Drew at Pinnacle in all the roles he has had with the company, and wonderful to have the breadth of talent within the organization that allows us to continually provide growth opportunities to so many for their individual and collective success,” commented Pinnacle CEO, Bob Johnson.  “We look forward to Drew continuing his success at Pinnacle and growing the capabilities of the company.”

Mize, 44, brings 21 years of experience providing software technology solutions to the convenience retail and petroleum market.   Most recently Drew served as Chief Operating Officer at Pinnacle since 2012; prior to he was VP Product Management & Marketing since 2008, and VP Retail Solutions when he joined the company in 2005. Bob Johnson, Pinnacle’s founder and President & CEO since 1990, will continue in the role of CEO and chairman of the board.

About Pinnacle

The Pinnacle Corporation is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Contact Information

Adam Mitchell
Marketing Manager
The Pinnacle Corporation
1-817-795-5555 ext. 258
amitchell@pinncorp.com

Honey Farms’ expands relationship with The Pinnacle Corporation

Worcester, MA ‐ Honey Farms, Inc. is expanding its relationship with industry leading
technology provider The Pinnacle Corporation by adding their Home Office, Back Office, and
self‐branded Gift Card software. Honey Farms, a privately held retail convenience store chain
with 36 locations in Massachusetts and New Hampshire, first began doing business with
Pinnacle twenty years ago, in 1996 to automate the processing of paperwork in their
convenience stores. Over the years the partnership has expanded beyond first‐generation back
office to include Point of Sale, Price Book, Customer Loyalty, and Business Intelligence.

Honey Farms will soon begin deploying the browser‐based Back Office and Home Office
platform to further improve operational efficiencies and controls. President/CEO at Honey
Farms, David Murdock commented “Pinnacle enables us to optimize processes from Point‐of‐
Sale to P&L. We’ve enjoyed a long‐term, collaborative partnership with Pinnacle and the result
has been a competitive advantage for us.”

The software implementation of Manager Workstation (Back Office), Auditor (Home Office),
and LoyalPay (self‐branded Gift Card) will begin as early as second quarter this year. Ed Freels,
Director of Information Systems at Honey Farms noted “with the need for market
responsiveness, Pinnacle’s exclusive focus on our industry, system flexibility, and willingness to
listen has made them a good technology partner for Honey Farms.”

Bob Johnson, President of The Pinnacle Corporation commented, “It’s great to have the
confidence and support from the Honey Farms organization for the last twenty years. It is a
privilege to be their partner not only for automation, but for turning data into a competitive
advantage, assisting in their mission to serve the people of Massachusetts and New
Hampshire. We look forward to continuing our strong partnership.”

About Pinnacle

The Pinnacle Corporation (www.pinncorp.com) is a leader in the automation technology
industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle
delivers products that automate the broad spectrum of convenience store operations and
supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are
used daily in thousands of convenience outlets to automate and improve their store operations
and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Introducing the Pinnacle Learning Center

Arlington, Texas – February 23, 2015 – The Pinnacle Corporation is pleased to announce the launch of its new client education portal – the Pinnacle Learning Center. The new Pinnacle Learning Center will provide Pinnacle customers with one single access point for all resources, including online help, documentation, and software upgrades. The portal will also give clients access to all training resources, including a full listing of available courses and the ability to request a seat in a training course.

“While Pinnacle has always maintained an online area for clients to access product resources, we are excited to now provide them with this education portal where they can find resources to allow their employees to fully utilize all that Pinnacle’s products have to offer, ” said Jim Walther, Manager of Training & Documentation.

The Pinnacle Learning Center is not only a portal to access product resources and training schedules, but it is also the hub for clients to review course history, and gain access to course materials, training videos, quizzes, and course evaluations. One of Pinnacle’s strategic initiatives is to educate and empower its clients to get the most value from their Pinnacle investment and help manage and grow their business. The new portal puts the educational materials and resources in the hands of clients to ensure they are able to take full advantage of all that Pinnacle has to offer.

About Pinnacle

The Pinnacle Corporation (www.pinncorp.com) is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Pinnacle expands Palm POS™ support for BP’s Driver Rewards Loyalty Program

ARLINGTON, Texas, December 9, 2015 — The Pinnacle Corporation, the leading supplier of automation technology to the convenience retail and petroleum industries, announced it has recently completed and released for production, support for BP’s Driver Rewards Loyalty Program from Pinnacle Palm POS™.

With their BP Visa or BP Credit Card, consumers are able to receive discounts off fuel purchases based on prior purchases, in the form of real-time cents per gallon rollback at the fuel island. Consumers can trigger their rewards with their BP card itself, or identify themselves by keying in digits such as their phone number into the dispenser or the PIN pad inside.

“Support for every major oil payment network within the US remains Pinnacle’s strategy for Palm POS”, said Denise Lewis, POS and Payments Product Manager. “Whether for BP only branded convenience retailers or multi-branded retailers looking for a single POS solution that will support all of their various store brands and corporate goals, we recognize the importance of providing every option within our control so they are free to choose the best point of sale available in our market.”

Pinnacle initially completed and deployed support for the BP payment network from Palm POS in 2008 and recently enhanced the interface to support BP’s Driver Rewards Loyalty Program in October of this year.

For information on any Pinnacle product or service, e-mail sales-info@pinncorp.com, call 1-800-366-1173, or visit the Pinnacle website at www.pinncorp.com.

About Pinnacle

The Pinnacle Corporation is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

About Palm POS

PALM POS is designed specifically for the petroleum convenience store market. Pinnacle’s POS is flexible, reliable, and secure. Windows® based, touch screen architecture and PCI compliant, Pinnacle’s POS is the fastest point of sale on the market, the easiest to configure and use by your store personnel, and has more interface and device integration options than any other.

Contact Information:

Adam Mitchell
Marketing Manager
The Pinnacle Corporation
1-817-795-5555 ext. 258
amitchell@pinncorp.com

Heartland, The Pinnacle Corporation First to Offer Integrated EMV POS Solution for Convenience Petroleum Merchants

Lynch Oil to Be First Petro Retailer to Implement EMV Acceptance

PRINCETON, N.J. & SOUTHLAKE, Texas–(BUSINESS WIRE)– Heartland Payment Systems (NYSE:HPY), one of the nation’s largest payment processors, and The Pinnacle Corporation, a leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, today announced they have launched the first integrated point-of-sale (POS) system for petroleum retailers that is compliant with Europay, MasterCard, and Visa (EMV), a global standard for credit payment cards based on chip card technology.

This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20151112005270/en/

Ingenico iSC250 (Photo: Business Wire)

Ingenico iSC250 (Photo: Business Wire)

Heartland and Pinnacle’s Palm POS™ system provides petro retailers with the highest level of protection available against card-present data fraud and will accept EMV chip-cards for indoor and contact transactions.

Petro retailer Lynch Oil of Burley, Idaho is upgrading its POS system to accept EMV payments with the help of Heartland and Pinnacle. When completed, the company will be the first petro retailer to use the EMV POS system at six Mr. Gas locations in southern Idaho.

Key Highlights/Facts

  • To be compliant with payment network EMV requirements, petro retailers were encouraged to upgrade indoor POS software and hardware by October 2015 and outdoor pay-at-the-pump equipment by October 2017.
  • EMV compliance is not a U.S. government mandate and it is up to petro retailers to implement EMV-enabled terminals. However, petro retailers that decide to implement EMV technology will avoid liability for counterfeit card-present data fraud while boosting consumer confidence.
  • The Pinnacle Palm POS™ is the fastest, most robust touch screen point-of-sale in the market. Designed and developed specifically for the convenience petroleum industry, the Palm POS touch screen interface and modular flexibility ensures petro merchants’ operations are smooth and consumers receive superior service.
  • The Heartland and Pinnacle Palm POS solution has been EMV certified by American Express, Discover, MasterCard and Visa. Cardholders can now use their EMV credit cards at appropriate petro retailers equipped with Heartland and the Pinnacle Palm POS solution.
  • Heartland and the Pinnacle Palm POS solution is available today for petro and convenience store merchants. Merchants can contact their Heartland relationship manager or a member of the Heartland petro/c-store team at 888-963-3600.

Supporting Quotes

  • Nick Lynch, Owner, Lynch Oil, and President, Mr. Gas

“We do our best to be the first to offer the most effective advancements in card payments and point-of-sale systems especially when it enhances our customers’ experiences at our Mr. Gas locations and protects their card data from hackers. Pinnacle and Heartland help enable us to be the first petroleum retailer to have a POS system for EMV acceptance in the United States.”

  • Gray Taylor, Executive Director, Conexxus

“I am pleased that the industry is finally seeing an implementable certification to meet the compliance date. We have lots of retailers who have made, and continue to make, significant investments in equipment upgrades, but cannot avoid the liability shift due to lack of certification. The fact that our industry has but one fully-certified solution one month after indoor liability shift and 23 months before Automated Fuel Dispensers shift, shows how inadequately implementation was planned for our market. Despite the late specifications and convoluted certification process, it is great to see how Conexxus members – like Pinnacle and Heartland – are pushing through it all to deliver solutions.”

  • Drew Mize, Chief Operating Officer, Pinnacle Corporation

“Leading the way in this enormous, industry-wide project to deliver end-to-end, fully integrated point-of-sale to payment host EMV transaction processing capability exemplifies our commitment to our clients and the industry to be the best technology partner option available. EMV has been a tough road for every technology supplier in our space and it’s far from over, but to be the first retail convenience specific point-of-sale platform to achieve a fully integrated EMV certification from the card brands demonstrates our nimbleness and ability to keep our clients on the leading edge competitively, whether that’s adding to the top-line or reducing potential fraud liability expenses.”

  • Michael Lawler, President, Strategic Markets Group, Heartland

“Our collaboration with Pinnacle has resulted in us being the first to offer an integrated point-of-sale system compliant with EMV for petroleum retailers. Petro and convenience store merchants will want to be viewed as a safe place to shop and will be influenced by the growing awareness of their customers. Those that do implement an EMV POS solution, like Lynch Oil, may benefit from a reduction in card fraud, decreased requests for copies in relation to chargebacks, fewer disputes and the opportunity to update terminals for other capabilities like Near Field Communication contactless acceptance.”

About Heartland

Heartland Payment Systems, Inc. (NYSE:HPY), one of the largest payment processors in the United States, delivers credit/debit/prepaid card processing and security technology through Heartland Secure™ and its comprehensive Heartland breach warranty. Heartland also offers point of sale, mobile commerce, e-commerce, marketing solutions, payroll solutions, and related business solutions and services to more than 300,000 business and educational locations nationwide.

A FORTUNE 1000 company, Heartland is the founding supporter of the Merchant Bill of Rights, a public advocacy initiative that educates merchants about fair credit and debit card processing practices. Heartland also established the Sales Professional Bill of Rights to advocate for the rights of sales professionals everywhere.

About Pinnacle

The Pinnacle Corporation provides leading-edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Heartland
Kevin Petschow, +1.312.205.1607
Kevin.Petschow@e-hps.com
or
The Pinnacle Corporation
Adam Mitchell +1.817.795.5555 ext. 258
amitchell@pinncorp.com
or
G&S Business Communications
Chandra Hayslett, +1.212.697.2600, ext. 1267
chayslett@gscommunications.com

Source: Heartland Payment Systems