Pinnacle Holds Annual Strategy & Planning Meeting

Arlington, Texas – The Pinnacle Corporation (Pinnacle), held its Annual Strategy and Planning Meeting January 19-20th at their headquarters in Arlington, Texas. The meeting brought together Pinnacle’s Senior Management, Product Management and Development, and Sales and Marketing teams to plan and implement strategies for new solutions and updates to their existing product lines, POS, Loyalty and Mobile. The team is excited about plans to grow new and existing Pinnacle solutions that will continue to address the latest industry trends to meet retailer needs now and in the future.

Among top items discussed, the Pinnacle Affiniti™ Mobile platform continues to play a crucial and exciting role in the progression of our Mobile and integrated Loyalty offerings. Lynch Oil, with their Mr. Gas Affiniti Mobile App, has completed the final stages of beta development and the Lynch team is excited to see the anticipated results of improved adoption, promotions and traffic since testing began in late September.

“Today’s consumers keep their mobile phones closer to their hand than the wallet that holds their cards.  Offering a mobile app to our customers allows us to offer convenience before they even walk in the store,” says Nick Lynch, President of Triple S Oil. “Consumers will be able to sign up for loyalty rewards directly through the app, they’ll also get promo offers, updates on pricing, and they’ll be able to check their loyalty points balance including their status on their club punches.  We are looking forward to the new opportunities that our Mr. Gas mobile app offers our business and our customers.”

In addition to Affiniti Mobile, the Pinnacle Loyalty Suite is now the most device and system malleable in the industry. Soon able to integrate with POS systems in addition to Pinnacle’s Palm POS™, the Loyalink® loyalty solution integrates easily with existing back office and front of house software- making ease of implementation fast and efficient, so retailers and their customers can start gaining value quickly.

With regards to POS, Pinnacle continues to be the industry leader in completing EMV certification and meeting regulatory requirements. The Palm POS system has been and continues to be the most open, flexible, platform enabling a customized fit to each client’s unique operation. The strategy and planning meeting included conversations about new POS features and Pinnacle’s continued successes related to being a POS provider with more integrations with more partners than any other company. A strength that has and will continue to propel Pinnacle’s POS solution forward is the strategy of a POS platform that protects and preserves the retailer’s investment. The architecture you ran yesterday will be what you run tomorrow; we innovate with software, not hardware.

Through industry involvement such as its partnership with NACS and the SkimDefend™ Mobile App, Pinnacle is making customer data security and convenience store liability priorities the safest and most cost effective environment possible. And with the release of the SkimDefend Multi-Site Mobile App, retailers who manage multiple convenience stores will have the benefit of corporate loss prevention reporting to alert them to possible label tampering resulting in risk of skimming or other theft.

Pinnacle continues its decades long commitment to the convenience store industry now and into the future with innovation and thought leadership. Pinnacle Point of Sale, Loyalty and Mobile solutions give retailers the decided edge over competition- driving traffic, driving sales and driving profits.

About Pinnacle Corporation:

The Pinnacle Corporation (Pinnacle) provides leading-edge point of sale, loyalty, and both corporate and consumer facing mobile technology to the rapidly evolving convenience store industries.

Pinnacle delivers products that drive traffic and increase profits, while helping retailers retain consumer loyalty and enhancing labor efficiency. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to improve their store operations and extend the brand of retailers through the ever-increasing mobile landscape.

PDI Acquires Pinnacle’s ERP Assets – Creating the Leading Provider of Enterprise Solutions to the Convenience Retail and Wholesale Petroleum Industries

Acquisition will Enhance PDI’s Leadership Position in the Market

TEMPLE, Texas, January 5, 2017 – PDI, a leading provider of software solutions to the convenience retail and wholesale petroleum industries, today announced it has acquired the enterprise resource planning (ERP) assets of The Pinnacle Corporation (Pinnacle), a privately held company with corporate headquarters in Arlington, Texas.

Pinnacle, a leading supplier of technology to the convenience store and fuel petroleum markets, currently serves convenience retailing clients and fuel marketers representing over 20,000 convenience stores across the US. PDI will acquire Pinnacle ERP software assets, intellectual property, development and support resources – adding these solutions to PDI’s software offerings for retail automation, fuel supply chain, business intelligence and workforce management.

“We are excited to add Pinnacle’s offerings, people and expertise to our existing portfolio,” said Jimmy Frangis, chief executive officer, PDI. “The addition of Pinnacle’s software further demonstrates our commitment to the convenience retail and wholesale petroleum industries. Pinnacle has a great customer base, and we look forward to serving these customers and their business needs for many years to come.”

Pinnacle will retain remaining assets and customers for its Point of Sale, Payments, Loyalty, and its new Affiniti™ mobile solutions.

“Since 1990 Pinnacle’s strategy for retail convenience operators and fuel marketers across the US has consistently been to provide a comprehensive technology offering that streamlines our clients’ businesses and improve their bottom line over the long haul; not unlike PDI,” said Bob Johnson, chief executive officer and chairman of the board, Pinnacle. “There are considerable synergies between our two companies and our offerings, this combination will leverage the best of both organizations in the interest of Pinnacle’s current clients as well as PDI’s, and those to come. We have worked closely with PDI to ensure a smooth transfer of Pinnacle’s clients, employees, and assets for the best possible outcome, and that relationship will continue into the future.” said Bob Johnson, chief executive officer, Pinnacle.

PDI recently completed the acquisition of Intellifuel Systems Inc. a provider of fuel-management and logistics solutions for downstream and midstream participants in the fuel supply chain to help petroleum marketers automate the entire order cycle.

“PDI has experienced tremendous growth over the past few years, and this acquisition further solidifies the company’s commitment to innovating, growing and looking for opportunities that create value and make a difference for PDI’s customers, partners and employees,” added Frangis.

Financial terms of the acquisition will not be disclosed.

About PDI:

PDI provides software, hardware, and professional services to convenience retailers and wholesale petroleum marketers. Over 400 companies operating more than 33,000 locations worldwide rely on PDI’s software for retail automation, business intelligence, financial reporting, workforce management and end-to-end supply fuel chain management including logistics to deliver a compelling ROI for the convenience retail and wholesale petroleum industry customers. For more information about PDI, visit www.profdata.com.

About Pinnacle Corporation:

The Pinnacle Corporation (Pinnacle) provides leading-edge point of sale, loyalty, and both corporate and consumer facing mobile technology to the rapidly evolving convenience store industries. Pinnacle delivers products that drive traffic and increase profits, while helping retailers retain consumer loyalty and enhancing labor efficiency.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to improve their store operations and extend the brand of retailers through the ever increasing mobile landscape.

Pinnacle Launches NEW Affiniti™ Mobile App Platform

Arlington, Texas – The Pinnacle Corporation (Pinnacle), the leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, announced today the launch of Affiniti™, its new mobile app platform for consumer facing and corporate solutions for c-store retailers nationwide.

Mobile is the new platform.  2017 mobile traffic will have expanded 13 times in just a five year period. Pinnacle’s Affiniti mobile solutions include a consumer app to drive loyalty and extend your reach as well as a corporate app to enable you to take your back office business intelligence on the road.

“Affiniti is based on decades of dedication and experience in the convenience store industry.  Through partnership and collaboration with clients, Pinnacle created a mobile platform with the flexibility, ease and control that retailers demand.  The consumer and corporate apps are built in a way that enable us to continually expand the feature set and add incremental value for all clients- without having to retrofit each individual client’s app- so they can start taking advantage of new features immediately,” said Melissa Fox Hadley, Director of Product Management at Pinnacle.

“We’ve been extending Pinnacle products with mobile solutions as far back as 2008,” said Drew Mize, President at Pinnacle.  “The landscape and technologies have certainly improved over time, and we are delighted to announce our new Pinnacle Mobile Platform consumer facing solutions to the market, which will be the basis for incremental mobile offerings into the future.”

For more information about the Pinnacle Mobile Platform, visit www.pinncorp.com/solutions/mobile-app.

About Pinnacle Corporation:

The Pinnacle Corporation (Pinnacle) provides leading-edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Pinnacle Extends it’s fuel management suite by integrating with DreamTec Software

NewDreamTecLogo        TPC_LOGO

Arlington, Texas – The Pinnacle Corporation (Pinncorp), the leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, announced a partnership with DreamTec Software Ltd. to provide the most comprehensive fuel inventory management and logistics solution in the market.

By integrating with DreamTec, Pinnacle extends its fuel inventory management suite of solutions to solve fuel marketers’ unknowns of real-time delivery status tracking, giving them visibility to truck and driver field activity.  Using mobile technology and cloud services, dispatchers can monitor their delivery processes in real time, eliminate the paperwork involved and give accurate information to their customers, reducing the overall costs and potential liabilities associated with fuel delivery.  In addition, tracking of vehicle’s GPS coordinates improves customer service and routing efficiencies, managing the entire logistics process from end to end. 

Melissa Fox Hadley, Pinnacle’s Director of Product Management, adds, “Pinnacle has been providing the best fuel inventory management solution to some of the biggest names in the retail convenience store and fuel marketer business for over 25 years.  With the addition of DreamTec’s truck management and logistics products and services, our integrated enterprise solution offers customers the tools to drive maximum value from their assets and give them a new level of control over their fuel operations.”

Pinnacle’s enterprise fuel inventory management solution ensures fuel marketers have the tools to efficiently navigate the rapidly evolving retail fuel market by providing accurate and timely inventory, financial, and operations reporting. DreamTec’s integrated office dashboard will provide a live picture of every vehicle in the fleet which can be filtered by depot or by truck, provide visibility to what customer deliveries have been made, at what time, and how much stock has been dispensed, all while having visibility on a Google Map where the activity took place.

Paul Foley, CEO of DreamTec, is delighted to partner with Pinnacle Corporation. “Over many years we have delivered high value mobile technologies to fuel distributors in Europe and we are excited to be partnering with a premium technology supplier, The Pinnacle Corporation, in the US to make these solutions available to their customers.  Working together, we will deliver high value technology and services that will have a real impact on the bottom-line.” 

About Pinnacle Corporation:

The Pinnacle Corporation (Pinnacle) provides leading-edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

About DreamTech:

DreamTec Software Limited, headquartered in Dublin, Ireland, is a well-established supplier of high-value mobile technologies to the fuel distribution market.  DreamTec are focused on researching and delivering robust, innovative, hardworking solutions that allow customers do a better job.   Find out more at www.dreamtecsoftware.com.

Pinnacle announces launch of new consumer facing mobile app solution

Mobile - Consumer Cell

Arlington, Texas – The Pinnacle Corporation (Pinnacle), the leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, announced today the launch of its new consumer facing mobile app solutions for c-store retailers nationwide.

Driving consumer traffic has always been one of the biggest challenges for convenience store retailers, and as a result, retailers are increasingly moving toward mobile solutions to get consumers’ attention and dollars.  In fact, between 2015 and 2020, mobile traffic is projected to grow by 8 times, which means the reliance on mobile technologies by consumers provides a unique opportunity for retailers to more easily gather and share information with potential consumers.

Pinnacle’s consumer mobile app is the perfect vehicle to engage customers and influence their buying habits.  The app addresses several key areas important in a consumers’ decision to visit your store:

  • Location – easily identify where your stores are located
  • Amenities – determine exactly what services each location provides
  • Gas Prices – unique store pricing
  • Promotions – digital offers to lure buyers into your stores

“Pinnacle’s mobile app increases consumer loyalty, builds a competitive advantage for c-store retailers, and drives profits- while significantly reducing the cost and time barriers that have plagued deployment of mobile applications in the past,” said Melissa Fox Hadley, Director of Product Management at Pinnacle.

“The Pinnacle Mobile Platform is based on decades of dedication and experience in the convenience store industry.  Through partnership and collaboration with clients, Pinnacle created a mobile platform with the flexibility, ease and control that retailers demand.  The app is built in a way that enables us to continually expand the feature set and add incremental value for all clients- without having to retrofit each individual client’s app- so they can start taking advantage of new features immediately.”

Built on the same Pinnacle Mobile Platform as SkimDefend, Pinnacle’s anti-skimming application, Pinnacle’s consumer facing mobile application was developed to design and deploy a branded/customized app for a c-store retailer quickly and at minimal cost.

“We’ve been extending Pinnacle products with mobile solutions as far back as 2008,” said Drew Mize, President at Pinnacle.  “The landscape and technologies have certainly improved over time, and we are delighted to announce our new Pinnacle Mobile Platform consumer facing solutions to the market, which will be the basis for incremental mobile offerings into the future.”

For more information about the Pinnacle Mobile Platform, visit http://ec2-3-137-192-69.us-east-2.compute.amazonaws.com/solutions/mobile-app/, or see Pinnacle at the Southern Convenience Store and Petroleum Show, booth #110, and The 2016 NACS Show, booth #3931.

About Pinnacle Corporation:

The Pinnacle Corporation provides leading-edge  automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Pinnacle Concludes Summit 2016 with Record Attendance

Frisco, Texas – The Pinnacle Corporation (Pinnacle), the leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, just last week completed their annual client conference, Summit 2016.  With record attendance including Pinnacle clients, respected partners and Pinnacle team members from across the country, this three day event offered 36 individualized training sessions and valuable industry general sessions to keep up-to-date on the changes and opportunities within the convenience store and petroleum sectors.

Led by valued Pinnacle client and Master of Ceremonies Butch Egan of Western Oil, and situated on the rolling hills of the Westin Stonebriar Resort and Golf Club, Summit 2016 offered clients and industry professionals the opportunity to gain not only software expertise, but best-business practices in an often volatile market. Highlighting their focus on client collaboration, flexibility and control, Pinnacle President, Drew Mize said, “Pinnacle’s mission is to deliver software and technology solutions that let you run your business the way that you want to run it, enabling you to compete in your specific market. Clients drive our direction, and we adapt our solutions to your business.”

Expanding on client collaboration, Pinnacle’s client-led Advisory Council and Summit Steering committees played integral parts in not only ensuring the success of Summit planning, but also participating in education sessions and client panels. Summit participants enjoyed peer networking opportunities each evening and during breaks and mealtimes as well.  Evening Sponsor Showcase cocktail hours allowed partners and attendees to learn new advances in hardware/software and how Pinnacle works with industry leaders to make their technologies the most adaptable in the market.  After, nights were packed with fun with tropical poolside parties, a casino night extravaganza and the Summit 2016 grand finale on the rooftop of the TopGolf in the Colony.

For more information on how to attend next year’s event, visit the Summit 2017 homepage:  http://ec2-3-137-192-69.us-east-2.compute.amazonaws.com/summit/save-the-date.html

About Pinnacle

The Pinnacle Corporation provides leading-edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Pinnacle Palm POS™ & NBS Complete EMV Chip Payments Certification

TPC_LOGO     NBS

ARLINGTON, TEXAS – The Pinnacle Corporation (Pinnacle), a leading supplier of technology automation solutions for retail convenience stores and fuel inventory management, and National Bankcard Services, Inc.(NBS), a leading provider of electronic payment solutions, today announced they have jointly completed and certified the integration between the Pinnacle Palm POS™ point-of sale and NBS payment processing host; the combined solution is now compliant with Europay, MasterCard, and Visa (EMV), a global standard for credit payment cards based on chip card technology.

Currently in live beta-testing at multiple locations, Pinnacle’s Palm POS with NBS provides petro retailers with the highest level of protection available against card-present data fraud and will accept EMV chip-cards for indoor transactions with EMV approved Ingenico payment terminals.

“Development and rollout of EMV POS and payment solutions for our clients continues at a rapid pace and we are happy to achieve this milestone with NBS,” said Denise Lewis, POS and Payments Product Manager at Pinnacle. “For existing Palm POS clients, no new POS hardware is required; the upgrade to the POS and NBS software can even be installed remotely.”

About Pinnacle Corporation:

The Pinnacle Corporation (Pinnacle) provides leading-edge automation technology to the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations.

Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations, and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Pinnacle’s award winning Palm POS is the fastest, most robust touch screen point-of-sale in the market. Designed specifically for the convenience petroleum industry, Palm’s touch screen interface and modular flexibility will ensure your operations are smooth and consumers get the service they demand.

About National Bankcard Services:

National Bankcard Services (NBS), based in Minneapolis, Minnesota, has been a leading provider of transaction processing solutions for convenience stores, travel centers and unattended cardlock sites for 28 years. NBS helps improve efficiency and productivity for retail sites by custom-developing payment and loyalty solutions to meet specific authorization, data capture, settlement and reporting needs. By integrating a full array of credit, debit, EBT, ACH card, proprietary, prepaid, fleet, check and loyalty card processing services, NBS processes over one billion transactions annually at over 50,000 sites across North America.

www.nbs-inc.com

PINNACLE RENEWS MICROSOFT PARTNER STATUS FOR 12TH CONSECUTIVE YEAR

Automation technology solution provider continues to distinguish itself by earning Gold status in the Microsoft Partner Network.

ARLINGTON, TEXAS— The Pinnacle Corporation (Pinnacle), the leading supplier of automation technology to the convenience retail and petroleum industries, announced that it has again renewed its certification status in the Microsoft® Partner Network, and earned the highest (Gold) level status available. This achievement demonstrates Pinnacle’s ongoing commitment and ability to meet and exceed Microsoft customers’ evolving needs in today’s dynamic business environment. To achieve this task Pinnacle completed a set of tests and qualifications to prove a sophisticated level of technology expertise, marking Pinnacle’s 12th consecutive year in earning its way into the Microsoft’s Partner Network program.

“Our continued investment in Microsoft and emerging technologies is reflected by our now 12th consecutive year of achieving the highest levels of success in the Microsoft’s Partner Network. Our partnership with Microsoft affords us an advanced look into cutting edge technologies, resources, and training not available to most technology providers, enabling Pinnacle to deliver the best solutions available to the convenience and petroleum space,” said Drew Mize, Pinnacle’s President.

Microsoft Partners receive a rich set of benefits, including access, training, and support for Microsoft platforms and tools, providing a unique and competitive advantage in the channel. The Microsoft Partner Program was originally launched in October 2003; Pinnacle has maintained its Partner certification status since 2005.

As one of the requirements to participate in the Microsoft Partner Network, Pinnacle had to declare and qualify for at least one specialized Microsoft Competency. These Competencies are designed to help differentiate a partner’s capabilities in specific Microsoft technologies, and each has a unique set of requirements and benefits formulated to accurately represent specific skills and services that partners bring to the technology industry. This year Pinnacle achieved two unique Microsoft Competencies:

Gold Application Development – recognizing expertise as a Microsoft ISV, software development, and web development capabilities.

Silver Enterprise Resource Planning – recognizing expertise in deploying Microsoft Dynamics business management solutions, with specialization in Microsoft’s Dynamics GP™ platform.

For information on any Pinnacle product or service, e-mail sales-info@ec2-3-137-192-69.us-east-2.compute.amazonaws.com, call 1-800-366-1173, or visit the Pinnacle website at www.pinncorp.com.

 

About Pinnacle
The Pinnacle Corporation is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Contact Information:
Adam Mitchell
The Pinnacle Corporation
1-800-366-1173
amitchell@ec2-3-137-192-69.us-east-2.compute.amazonaws.com

 

KA Management Takes Control of their Fuel Inventories with Pinnacle’s Fuel Smart Platform

San Diego, California – KA Management is utilizing Pinnacle Corporation’s technology to manage fuel inventories with Pinnacle’s Fuel Smart® Platform.

KA Management started managing fuel inventory to support their real estate business. In order to meet the fuel demands of sites they owned, they needed not only to automate, but to optimize and manage by exception. It was also important that their fuel system operate effectively and independently, sending alerts and information to management working remotely.

“I travel quite a bit, and it’s a comfort for me to able to manage fuel from another country, especially knowing I can handle 99% of any issues that come up,” says Bryan Jones, head of IT and Business Software, just before heading to Europe.

About Pinnacle:
Pinnacle Corporation is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

 

Double Quick Takes Control of their Fuel with DWS

Indianola, MS – Mississippi-based Double Quick (www.doublequick.com) uses Pinnacle Corporation’s Dispatcher Workstation™ to more effectively control their fuel inventory, ordering and dispatching when working with Fuel Smart®.

Family owned, with 51 retail fuel locations, Double Quick was looking for a fuel management solution that would give them better control over inventory. They needed to have an internal process to know best when to get readings, what load delivery turnaround times are for site locations, and be able to project sales for each site location.

With Dispatcher Workstation, Double Quick is able to have complete control over fuel inventory with effective ordering and dispatching. Product run-out has been drastically reduced and is now a rare occurrence. They are also able to resolve paperwork issues quickly when a store is out of balance.

“Being able to configure custom rules and get alert notifications via email when rule conditions have been met has eliminated the need to continuously monitor tank inventories,” says Carson Crawford, Staff Accountant at Double Quick.

 

About Pinnacle:

Pinnacle Corporation is a leader in the automation technology industry focusing on the rapidly evolving convenience store and petroleum industries. Pinnacle delivers products that automate the broad spectrum of convenience store operations and supply chain management of fuel operations. Nationwide, Pinnacle’s products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.